Shipping Information

SHIPPING 

UK Delivery Information

All of our items offer Standard delivery or Next Day delivery handled by MyHermes, DPD or Royal Mail.  Please allow 24 hours for order processing.  

Standard Delivery

Operates weekdays Monday-Friday 8am - 7pm.  All orders take 2-3 working days from dispatch.  For example, should you place an order on Monday you will receive your package by Friday, at the latest.

Next Working Day Delivery

In order to qualify for UK next working day delivery, all orders need to be placed by midnight.  Note that our processing times are usually within 24 hours.  For example, should you place an order for next day delivery by Monday midnight you will receive your package on Wednesday by 7pm.

Next day delivery is only for the next working day. Should you place your order on Friday or over the weekend, you will only receive your package the following Tuesday.

Bank holidays and public holidays fall under the same rule - for any next day delivery orders placed on these days will be dispatched the next working day for delivery to you the following day.

Once your order is sent out you will receive a notification email containing your shipping details.  Please ensure you or someone you know is present to accept the delivery.  If no one is in, we will leave a missed delivery card so you can rearrange, or collect your package from the depot.
 

International Delivery Information

Our international deliveries are handled by DPD or Royal Mail.

Standard International Delivery may vary, particularly if there are any customs or taxes associated with the shipment.  We expect you to receive your order 5 - 7 working days from dispatch. 

Should you wish to receive your items sooner, please get in touch at info@krupaetal.com 

Tracking

Once your order has been shipped you will receive a notification email containing your order details and a tracking number which you can use to check on the status of your shipment.  You can track your package through the designated courier website or on the 'Track Your Order' page found in the information section of our website.

 

CUSTOMS & DUTIES

KRUPA ET AL. is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the customer. A link that may help calculate how much you will be charged for customs depending on your country is dutycalculator.com. Please note that transit times may vary due to customs delay.